Terms & Conditions 

RECITALS

1. Park Hall is the trading name of Nita Estates Limited
2. The Lead Guest is entering into this agreement on behalf of all members of the booking party named on the booking form (including anyone who is added or replaced at a later date) who authorise the Lead Guest to make the booking on the basis of this agreement.
3. These terms apply to all Bookings made on or after 10^th January 2023.

 1.     INTERPRETATION 

1.1  In this agreement the following words shall have the following meanings:

1.1.1       “Booking Enquiry” means the offer to hire the Property

1.1.2        made by the Lead Guest;

1.1.3       “Booking” means the acceptance of the Booking Enquiry by the Company;

1.1.4       “Deposit” means the initial sum required to confirm the booking;

1.1.5       “Lead Guest” means the person who makes a booking;

1.1.6       “Hire Period” means the period during which the Lead Guest and/or the Booking Party will occupy the Property;

1.1.7       “Property” means the Holiday accommodation (Park Hall), consisting of the dwelling, garden, all fixtures, fittings, contents, and equipment;

1.1.8       “Owner” means the owner of the Property;

1.1.9       “Company” means the limited company trading as Park Hall;

1.1.10    “Booking Party” means the individuals that will occupy the Property;

1.1.11    “Booking Fee” means the total price payable to hire the Property (excluding Security Deposit);

1.1.12    “Guest Terms” refers to these Terms and Conditions in this document;

1.1.13    “Check-out” means the time the Lead Guest and Booking Party need to vacate the property.

1.1.14    “Website” means www.park-hall.co.uk 

1.2  Headings contained in this Agreement are for reference purposes only and should not be incorporated into this Agreement and shall not be deemed to be an indication of the meaning of the clauses to which they relate.

1.3  All agreements on the part of either of the parties which comprise more than one person or entity shall be joint and several and the neuter/singular gender throughout the Agreement shall include all genders and the plural and the successor in title to the parties.

1.4  In this Agreement references to clauses and schedules and sub-divisions thereof, unless a contrary intention appears, are to clauses and schedules to this Agreement and sub-divisions thereof.

2.    MAKING A BOOKING 

2.1 A Lead Guest may contact the company either by email or telephone to make a Booking Enquiry whereupon the Lead Guest shall provide the Company with the following information: -

2.1.1       the dates on which they would like to hire the Property;

2.1.2       their name, address, telephone number and email address;

2.1.3       confirmation that they are aged 18 years and over;

2.1.4       the number of individuals in the Booking Party; and

2.1.5       whether there are to be any pets accompanying the Booking Party and if so, how many.

2.2  A Lead Guest may also make a Booking Enquiry online via the Website by following the on-screen instructions.

2.3  Once the Lead Guest has made the Booking Enquiry the Company shall check availability of the Property. Although the Company may confirm that the Property is available to hire, the Booking shall not be binding until the Company writes to the Lead Guest to confirm the Booking and the Lead Guest pays a Deposit to the Company.

2.4  The written confirmation will show the Booking details, the Booking Fee for the Booking, the amount of Deposit and the Security Deposit amount. As soon as the Lead Guest receives its confirmation, it must check the details carefully and if anything is not correct, it should inform the Company immediately.

2.5  The Lead Guest should pay the Deposit forthwith upon receiving the confirmation. The Company will reserve the Property for 24 Hours from the date of the confirmation to allow the Lead Guest to pay the Deposit (by bank transfer or card payment). If no payment (in cleared funds) is received in this time, the Property will be marked as available for hire.

2.6  The Company has the right to refuse any booking before it sends written confirmation out to a Lead Guest. If the Company wishes to do this, it will inform the Lead Guest in writing and promptly refund any money paid to it. In this case, neither the Owner or the Company will have any legal responsibility to the Lead Guest.

3. NUMBERS IN BOOKING PARTY 

3.1  The number of persons occupying the Property must not exceed the number provided by the Lead Guest at the time of making a Booking (unless the Lead Guest has notified the Company of the increase at least 14 days before the start of the Hire Period and the Company has agreed to the increase) or exceed the maximum occupancy limit of the Property.

3.2  If the number of persons does exceed the numbers provided then: -

3.2.1       the Lead Guest may be required to pay an additional sum to cover the additional person(s); or

3.2.2       if the maximum capacity for the Property is exceeded, then the additional persons will not be permitted to occupy and if they continue to do so, the Company and/or the Owner may enter the Property and require the Lead Guest and/or Booking to vacate the Property. If the Company and/or Owner takes this step the Booking and Hire Period shall be cancelled with immediate effect and the Lead Guest (and anybody within the Booking Party) shall not be entitled to a refund or any compensation for any reason due to the Hire Period coming to an end early.

4. PETS 

4.1  The Lead Guest and/or Booking Party must not allow any pets in the Property unless this has been agreed with the Company at the time of making the Booking or at least 14 days before the start of the Hire Period. The charge per pet is £22 and this must be paid before arrival.

4.2  When pets are in the Property: -

4.2.1       they must not be left unattended in the Property (including any garden) at any time;

4.2.2       they must not be allowed in any bedrooms or on any of the furniture within the Property;

4.2.3       they must be under strict control at all times;

4.2.4       the Lead Guest must clear up any fouling on gardens or grounds without delay. 

4.3  The garden is described as “not enclosed” and is “not escape-proof” for pets. 

4.4  If the Lead Guest or anybody within the Booking Party brings a pet with them without having agreed with the Company at the time of Booking or at least 14 days before the start of the Hire Period then: -

4.4.1       the Lead Guest will be required to pay the additional sum; or

4.4.2       the Company and/or the Owner may enter the Property and require the Lead Guest and/or the Booking Party occupying the Property to vacate the Property. If the Company or the Owner takes this step the Booking and Hire Period shall be cancelled with immediate effect and the Lead Guest (and anybody within the Booking Party) shall not be entitled to a refund or any compensation for any reason due to the Hire Period coming to an end early. 

4.5  If the Lead Guest or anybody in the Booking Party fails to abide by the rules in clause 4.2 the Hire Period may be cancelled in accordance with clause 15.2. 

5. USE OF PROPERTY 

5.1  The Lead Guest and all members of the Booking Party agree not to use the property for any illegal or commercial purpose or to sublet it or otherwise allow anyone to stay in it without agreeing to this with the Company.

5.2  The Company and/or the Owner can refuse to allow the Lead Guest and/or Booking Party into the Property or ask them to leave if it reasonably believes that the Lead Guest or any member of the Booking Party (or any other person) they have invited to the Property is behaving or has behaved illegally or antisocially or that damage has been, is being or is likely to be caused. If the Company and/or the Owner takes this step, the Booking and Hire Period shall be cancelled with immediate effect.

5.3  The Lead Guest and/or Booking Party must not hold events (such as parties, celebrations or meetings) at the Property without agreeing to this in advance with the Company. If they do, the Company and/or Owner can refuse to allow the Lead Guest and/or Booking Party into the Property or ask the Lead Guest and/or Booking Party to leave. If the Company and/or Owner takes this step, the Booking and Hire Period shall be cancelled with immediate effect. In each circumstance, the Lead Guest and/or Booking Party will not receive a refund of any monies paid for the Booking and neither the Company and/or the Owner will not be legally responsible or liable in any way to the Lead Guest and/or the Booking Party.

5.4  The Lead Guest and/or Booking Party must allow the Company and/or the Owner (or any agent or representative) access to the Property at any reasonable time during their stay. In the event of an emergency or where any problems need resolving quickly and it is not possible to contact the Lead Guest and/or Booking Party, the Company and/or Owner and/or its agents or representatives may enter the Property at any time without giving prior notice to the Lead Guest and/or Booking Party.

6. DEPARTURE  

6.1  On departing the Property, the Lead Guest and/or Booking Party shall ensure that this is left clean and tidy and in a similar condition to when they arrived. 

7. DAMAGE, BREAKAGES AND LOSS 

7.1  The Lead Guest will be responsible, and account to reimburse the Company or the Owner directly for all damage, breakages or loss caused by it and/or the Booking Party or their pets to the Property.

7.2  Where any breakages, damage or loss occurs the Lead Guest should report the same either to the Company or the Owner as soon as reasonably practicable and where possible before the end of the Hire Period.

7.3  If during the Hire Period the Company and/or Owner is concerned about the extent of any damage or breakages then it has the right to enter the Property and require the Lead Guest and all those within the Booking Party to vacate the Property. If the Company or the Owner does take this step then the Booking and Hire Period shall be cancelled with immediate effect and the Lead Guest (and anybody in the Booking Party) shall not be entitled to a refund or any compensation for any reason due to the Hire Period coming to an end early.

8. PRICING AND PAYMENT 

8.1  On making a Booking the Lead Guest will be asked to make a payment as follows: -

8.1.1       if the first day of the Hire Period is more than 60 days from the date of the Booking Enquiry, the Lead Guest must pay a 25% Deposit;

8.1.2       if the first day of the Hire Period is 60 days or less from the date of the Booking Enquiry, the Lead Guest must pay the total Booking Fee at the time of the Booking Enquiry and Security Deposit. 

8.2  All payments will be accepted and administrated by the Company on behalf of the Owner.

8.3  Payments can be made by debit card, credit card or bank transfer. We do not accept cheques.

8.4  The Lead Guest must have paid the Booking Fee in full no later than 60 days before the first day of the Hire Period (the “Final Payment Date”). If the Company does not receive the Booking Fee (or balance where a Deposit has been paid) by the Final Payment Date then it may cancel the Booking.

8.5  If the Booking is cancelled the Company shall retain the Deposit subject to the provisions of clause 15.2.

9. ELECTRICAL VEHICLE CHARGING

9.1  About this Policy

9.1.1       This policy sets out how Electric Vehicles (EV) should be recharged while at the Property and the responsibilities of EV owners in respect of safe charging.

9.1.2       Any reference to "Property" in this policy is a reference to the Property including any garden, grounds, outbuildings, garages or communal spaces.

9.1.3       This policy forms part of our contract with you. A breach of this policy will constitute a breach of the contract between us.

9.2  Who does this policy apply to?

9.2.1       This policy applies to all members of the Booking Party and such other visitors of the Property. It shall be the responsibility of the Lead Guest to inform all members of the Booking Party and any visitors of this policy.

9.3  What is an Electric Vehicle?

9.3.1       For the purpose of this policy an EV is any vehicle that uses electric motors, either fully or partially, to drive its wheels. It will derive some or all its power from rechargeable batteries which requires connection to the electricity grid (plug-in). This includes fully chargeable and plug-in hybrid cars, motorbikes, buggies, scooters, mopeds, bicycles, utility vehicles and tracked vehicles.

9.4  Domestic chargers are not permitted at the Property

9.4.1       Most EVs are supplied with a domestic charger, commonly known as a 'granny charger' or a ‘trickle charger’. These cables recharge the EV using a domestic power source via a 3-pin wall socket.

9.4.2       Domestic chargers are not suitable for use in the Property and will create a fire hazard. The use of domestic chargers is strictly forbidden.

9.4.3       We retain the right to carry out reasonable inspection, on a without notice basis, to ensure that granny chargers are not in use in the Property.

9.4.4       You are solely liable for any damage or loss suffered by us as a result of your unauthorised use of domestic chargers.

9.5  We do not have on-site charging facilities at the Property and you must make your own arrangements for EV charging. The closest charge points to the Property are:

• Dragon Charging - Neuadd Cyngor – Aberaeron - SA46 0PA
• Clenenergy EV - Bridge Street, Llanbydder, SA40 9XX
• GeniePoint Charging Station, A4120, Llanbadarn Fawr, Aberystwyth SY23 3TL

10. THE ACCOMMODATION 

10.1         Description

10.1.1    The Company makes every effort to ensure that the description of the Property (as it appears on the Website) is accurate and up to date. The Company shall not be liable for any differences between the Property and its description on the Website, or any changes made to the Property by the Owner after the date of the Booking Enquiry.

10.1.2    Where any material changes are made to the Property after the date of Booking Enquiry the Company will notify the Lead Guest as soon as the Company becomes aware of them. In such circumstances, the Company may also cancel any Booking in accordance with clause 15.2 below if it considers it necessary to do so.

10.1.3    The exteriors, furniture, furnishings and room layouts of the Property may differ from the photographs on the Website.

10.1.4    Occasionally problems mean that some facilities or services are not available or may be restricted. If this happens, the Company will inform the Lead Guest as soon as reasonably practicable after it becomes aware of the situation.

10.1.5    The Company cannot accept responsibility for any changes or closures to local services or attractions mentioned in any brochures or on the Website or elsewhere. 

10.2                   Maintenance

10.2.1    Grass cutting, gardening, window cleaning and maintenance works etc may from time to time be carried out during the Hire Period. The Company and the Owner will try to ensure that such works are carried out with the least disruption to the Lead Guest and the Booking Party as far as reasonably possible. 

10.3                   Old Property

10.3.1    Please note Park Hall is an old property and has uneven floors. 

10.4                   Cots and High Chairs

10.4.1    Cots and High Chairs are available to use during the Hire Period. There are 2 of each item. The Lead Guest should request them when making the Booking.

10.4.2    These items should only be used for a small child aged under 24 months old. 

10.5                   Bed Linen, Cot Linen and Towels

10.5.1    Bed linen is provided at the Poperty and so is Cot Linen.

10.5.2    Towels will be provided, the towels provided are for use in the property only, please bring your own beach towels. 

10.6                   Timing of Arrival and Departure

10.6.1    Arrival time is from 16:00 and departure time is 10:00. 

10.7                   Basis of Occupation

10.7.1    The Property is let to the Lead Guest and the Booking Party for the Hire Period only (without prejudice to any party’s right to bring the Hire Period to an end early in accordance with this Agreement) and is not an Assured Tenancy or Assured Shorthold Tenancy as defined by the Housing Act 1988 as amended.

10.8                   Open Fires

10.8.1    Between October and March the Lead Guest and/or Booking Party are permitted the use of the two open fires in the lounges, fuel for these is available locally.

10.9                   Smoking

10.9.1    Smoking is not permitted at any time in the Property.

10.9.2    Smoking is permitted outside of the Property however any waste (cigarette butts) are to be disposed and extinguished safely in the black waste bag.

11. COMPLAINTS AND CONTACTING THE COMPANY 

11.1                   If the Lead Guest wishes to make a complaint about anything connecting with its hire of the Property it should contact the Company in the first instance as soon as reasonably possible during the hours detailed in clause 11.4. via email (bookings.parkhall@gmail.com).

11.2                   The Company will then either pass the complaint on to the Owner to deal with or it may consider the complaint and act to resolve this itself as soon as reasonably practicable.

11.3                   If the Lead Guest does not make a complaint promptly where it is possible to do so, the complaint may not be considered by the Company.

11.4                   The Company can be contacted between the hours of 9.00am and 6.00pm, 7 days per week except on Christmas and Boxing Day.

12. LIMITATIONS OF LIABILITY 

12.1                   The Company and/or Owner shall not be legally responsible either jointly or individually to the Lead Guest or Booking Party if it is prevented from carrying out its responsibilities as a result of events beyond its control (which means any event where the Company could not, even with all due care, expect or avoid) for: -

12.1.1    any injury;

12.1.2    any sickness;

12.1.3    any loss;

12.1.4    any damage;

12.1.5    any additional expense;

12.1.6    any damages for inconvenience caused directly or indirectly by or arising out of the use or condition of the Property. For the avoidance of doubt, the Company shall not be legally responsible (to the extent detailed in clause 12.1) for events which occur and/or which are reported to it during the hours of 6.00pm and 9.00am or on Christmas and Boxing Day. 

12.2                   The Company shall not be liable for any damages or loss caused to any belongings of the Lead Guest or the Booking Party during the Hire Period.

12.3                   Neither the Company nor the Owner will be liable for noise or disturbance which comes from beyond the boundaries of the Property or which is beyond their control.

12.4                   The Company’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the Booking shall be limited to the Booking Fee. 

13. DATA PROTECTION 

13.1                   To process the Booking the Company will need to collect and process personal information relating to the Lead Guest and/or members of the Booking Party. The Company will ensure that it acts in accordance with the Data Protection Act 1998 at all times.

13.2                   The Company uses software called SuperControl to manage the online booking process. The Company has a written contract with SuperControl to ensure that they will process the Lead Guest’s data on the Companies behalf in compliance with all applicable Data Protection Laws.

14. CHANGING A BOOKING 

14.1                   If the Lead Guest wishes to change any details of a Booking it should contact the Company to make a request. The Company cannot guarantee that the request will be granted.

14.2                   Where a change to a Booking is granted, there may be an administrative charge of £45.00 which the Company will let the Lead Guest know about before confirming the change.

14.3                   Any change to dates of accommodation may be treated as a cancellation of the original Booking and cancellation charges may be payable in accordance with clause 15.1 below.

15. CANCELLATION

15.1                   Bookings cancelled by the Lead Guest

15.1.1    Clause 15.1 applies in all cases save where clause 15.3 applies.

15.1.2    The Lead Guest is strongly advised to take out suitable holiday insurance in case it has to cancel the Booking.

15.1.3    If the Lead Guest wishes to cancel the Booking, then the Lead Guest shall notify the Company as soon as possible in writing. On receipt of the notice, the Company as soon as reasonably possible advertise the Property as available to let on its Website.

15.1.4    The following flexible cancellation terms are as follows if the Company cannot make a new booking; -

15.1.4.1         if the Lead Guest cancels >90 days before the Booking Period the Lead Guest is entitled to 100% refund less administrative fee;

15.1.4.2         if the Lead Guest cancel 90-60 days before the Booking Period the Lead Guest is entitled to 75% refund less administrative fee;

15.1.4.3         if the Lead Guest cancels 60-28 days before the Booking Period the Lead Guest is entitled to 50% less administrative fee;

15.1.4.4         if the Lead Guest cancels 28-14 days before the Booking Period the Lead Guest is entitled to 25% less administrative fee;

15.1.4.5         if the Lead Guest cancels

15.1.5    If the Company is able to make a new Booking for the Property before the start of the Hire Period, then the refund policy is as follows: -

15.1.5.1         If the Lead Guest cancels after it has paid the total Booking Fee, and the Company is able to let the Property for the same Booking Fee or a greater then the Booking Fee paid, then the Lead Guest shall be entitled to a full refund of all monies paid less any administrative fee charged in accordance with clause 15.1.6;

15.1.5.2         If the Lead Guest cancels after it has paid the total Booking Fee, and the Company is able to let the Property at a lower price than the Booking Fee paid, then the Lead Guest shall be entitled to a refund (equivalent to the Booking Fee paid) by the new booking, less any administration fee charged in accordance with clause 15.1.6;

15.1.5.3         If the Lead Guest cancels having only paid the Deposit, and the Company is able to let the Property for the same Booking Fee or a greater then the Booking Fee paid, then the Lead Guest shall be entitled to a full refund of the Deposit less any administrative fee charged in accordance with clause 15.1.6;

15.1.5.4         If the Lead Guest cancels having only paid the Deposit and the Company is able to let the Property at a lower price than the Booking Fee that the Guest would have paid, then the Lead Guest shall be entitled to a refund of part of the Deposit based on the new booking fee.

15.1.6    The Company will charge the Lead Guest an administrative fee of £45.00 to cover the cost of administering the Booking Cancellation. 

15.2                   Bookings cancelled by the Company

15.2.1    The Company may cancel Bookings if:

15.2.1.1         The reason for the cancellation is in accordance with clauses 3.2.2, 4.4.2, 4.5, 5.2, 5.3, 7.3 and 9.5 and where it does, the Lead Guest shall not be entitled to a refund of the Deposit or Booking Fee.

15.2.1.2         The Property is sold, on health and safety grounds or where it considers it necessary to do so to safeguard its business interests and goodwill, the Lead Guest shall be entitled to:

15.2.1.2.1    a refund of the Booking Fee in full where the Booking is cancelled before the start of the Hire Period.

15.2.1.2.2    a proportional refund of the Booking Fee (equivalent to the proportion if the Hire Period used up to the cancellation date, where the Booking is cancelled during the Hire Period.

15.2.2    Neither the Company or the Owner is under any obligation to find alternative accommodation for the Lead Guest and/or Booking Party. 

15.3                   Bookings cancelled by Government Order, Direction or Change of Law

15.3.1    Where the Booking cannot proceed by reason of the need to comply with Government order or a change of law, the Lead Guest will firstly be offered the opportunity to reschedule their Booking.

15.3.1.1         If the Total Booking Fee for the rescheduled booking is more than the original Booking Fee, the Lead Guest will be required to pay the additional difference.

15.3.1.2         If the Booking Fee for the rescheduled booking is less than the original Booking Fee, the Lead Guest will be credited for the difference, either by way of refund or reduction on balance payable, depending on whether or not they have paid the total Booking Fee.

15.3.2    If a rescheduled booking cannot be agreed with the Lead Guest, the Lead Guest will firstly be offered a voucher for the monies paid.

15.3.3    If a rescheduled Booking or voucher cannot be agreed with the Lead Guest, the Lead Guest will then be entitled to a refund of all monies paid either by way of Deposit or total Booking Fee.

15.3.4    While refunds for following Government direction or advice are not legally required, we believe it is in the best interest of all parties to allow the Lead Guest to reschedule their booking subject to clause 15.3.1 or provide a full refund subject to clause 15.3.3.

15.3.5    Government directions or advice with any relation to the weather are excluded from this clause 15.3 and remain subject to clause 15.1.

16. FORCE MAJEURE

16.1                   If the Owner or Company are affected by circumstances which are beyond their reasonable control (including without limitation flood, storm, fire, employment strikes, urgent unforeseen repairs required to Property, telecommunications access problems, destruction or damage of the Property or road blockages) then the Company shall notify you immediately of the extent and nature thereof.

16.2                   Neither the Owner nor the Company shall be deemed to be in breach of this Agreement, or otherwise liable to the Lead Guest, by reason of any delay in performance or non-performance of any of its obligations hereunder (to the extent that such delay or non-performance is caused by circumstances beyond their reasonable control).

16.3                    The Company will procure the refund of any monies held in respect of such bookings for the Property which are cancelled due to circumstances set out in Clause 16.1 which (notwithstanding Clause 15.1) shall constitute the full liability of the Company to you.

17. SEVERANCE

17.1                   If any provision of this Agreement (or part of this provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of this Agreement, and the validity and enforceable of the other provisions of the Agreement shall not be affected.

17.2                   If a provision of this Agreement (or part of any provision) is found illegal, invalid or unenforceable, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

18. ASSIGNMENT AND VARIATION

18.1                   The Lead Guest may not assign its rights or other obligations under this Agreement without the Company’s prior written consent.

18.2                   The booking Fees and Conditions set out herein supersede all those previously published. The Booking Fees and Conditions may be updated, changed or varied by the Company.

19. RIGHTS OF THIRD PARTIES

19.1                   Only the Company and the Lead Guest shall have any rights under these Conditions and a person who is not a party to this Agreement shall not have any rights under or in connection with it.

20. GOVERNING LAW AND JURISDICTION

20.1                   This Agreement, and any dispute or claim arising out of or in connection with their subject matter shall be governed by, and construed in accordance with, the law of England and Wales.

20.2                   The parties irrevocably agree that the courts of England and Wales shall have jurisdiction to settle any dispute or claim that arises out of, or in connection with, the Agreement or these Conditions or their subject matter.

Terms and Conditions as of 10/01/2023

 

Dear Guest, 

We are pleased to announce to have been awarded accreditation for our Green initiatives.

Groups of 1-12 can receive *20% discount on their rental costs. 

*Not available during peak season: Summer break, Christmas, New Year. Easter etc.

Park Hall

We are very excited to have received a Bronze accreditation from Greengage Solutions. With Greengage's support we will be tackling Energy and Water Conservation, Waste Management and Recycling, Rooms and Facilities and our Corporate responsibilities for a better eco-friendly Park Hall. 

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